Dispatch is online · 24 hours a day, 7 days a week

Gloved hands sealing an insulated organ transport cooler with a tamper-evident tag
Gloved hands sealing an insulated organ transport cooler with a tamper-evident tag

Dispatch online 24/7

Organ & tissue transport

Organ and tissue transport, inside the transplant window.

Time-critical delivery of human organs and tissues, handled with temperature control and full HIPAA protection from the moment of pickup to handoff.

In short

Ridewell Cargo transports human organs and tissues for hospitals and healthcare providers across the Southwest, with temperature-controlled handling, a HIPAA-protected chain of custody and priority dispatch for time-sensitive transplant windows. Dispatch answers 24/7 at (480) 470-0000.

What’s included

What every organ and tissue run includes.

An organ transport cooler with a temperature display on a trolley outside operating room doors

How it works

Four handoffs, one unbroken record.

Step 1: Request & dispatch

Call dispatch with the pickup facility, destination and transplant window. A trained driver is assigned immediately.

Step 2: Secure pickup

The organ container is verified, logged and signed out under chain-of-custody protocol.

Step 3: Live-tracked transit

Continuous GPS monitoring, with temperature-controlled handling for the whole journey.

Step 4: Verified delivery

Handoff to the receiving team with signature confirmation, closing the custody record.

Standards that apply

FAQ

Questions about organ and tissue transport.

Can you move an organ in the middle of the night?

Yes. Dispatch and drivers are on standby 24/7, because transplants don’t wait for business hours. Call (480) 470-0000.

Organs and tissues are handled under temperature control throughout transit.

Patient and shipment details are handled under strict HIPAA protocol and are accessible only to those who need them.

Ridewell is TSA air cargo certified for time-sensitive air cargo handling.

Can’t find your answer? Dispatch can help at any hour.

A Ridewell Cargo van on a desert highway at night, with the company logo, phone number and website lettered on its rear doors
A Ridewell Cargo van on a desert highway at night, with the company logo, phone number and website lettered on its rear doors

A transplant window is open. Call dispatch.

Dispatch is standing by 24/7. For organ and tissue moves, calling is always faster than the form.