Ridewell Cargo is a registered provider with AHCCCS, Arizona’s Medicaid agency. Hospital and healthcare teams in Arizona can match our Provider ID and NPI before they book.
Every Ridewell driver completes the following before being cleared to carry medical cargo.
TSA
TSA security awareness
Authorized for time-sensitive air cargo handling under TSA security protocols.
HIPAA
HIPAA privacy protocols
Patient and shipment details handled only by those who need them.
OSHA · AHA
OSHA / AHA bloodborne pathogens
Certified handling per OSHA and American Heart Association standards.
It isn’t a one-time onboarding checkbox: we re-certify against it on a regular basis.
04/ 05
The record behind every shipment.
Each shipment moves under continuous GPS monitoring, with a documented chain of custody from pickup signature to delivery signature, so the people relying on it always know exactly where it is.
Custody record
Ridewell Cargo LLC
01
Request & dispatch
Request confirmed, trained driver assigned.
02
Secure pickup
Cargo verified, logged and signed out.
Pickup signature
03
Live-tracked transit
Continuous GPS monitoring.
04
Verified delivery
Signed handoff closes the record.
Delivery signature
Record closed
05/ 05
Tracking and patient data.
Motive
Bouncie
Wolfbox
Live GPS
Motive, Bouncie and Wolfbox tracking on every shipment.
Administrative
Physical
Technical
HIPAA
Administrative, physical and technical safeguards protect any patient information we access, and access is limited to personnel who need it.
Vetting a transport partner? Talk to our team.
Dispatch is standing by 24/7. Tell us what you need transported, and we’ll respond with a quote and pickup window right away.